Technical Assistance

Young adult woman facing wall

For clarification and technical assistance on data, programs and our work at the Office of Homeless Youth for grantees and the public.


Office of Homeless Youth Program Guidelines

Temporary residence, assessment, referrals, and permanency planning services provided in semi-secure and secure facilities for youth ages 12 through 17 who are in conflict with their family, have run away from home, or whose health and safety is at risk.

Download Crisis Residential & HOPE Centers Guidelines (PDF)

Download the Secure Crisis Residential Centers Draft Guidelines(PDF)

Street Youth Services (SYS) connect youth under the age of 18 to services and resources through street and community-based outreach. Services can include either directly or through referral drug/alcohol abuse intervention, crisis intervention, counseling, access to emergency shelter or housing, prevention and education activities, employment skill building, advocacy, family-focused services, and follow-up support.

Download the Street Outreach Services Grant Draft Guidelines (PDF)

Resources for rent assistance, transitional housing, and case management for young adults ages 18 through 24.

Download the Young Adult Housing Program Draft Guidelines (PDF)

Rental assistance and case management for eligible youth who have aged out of the state foster care system. Participants must be between 18 and 23 years old, have been a dependent of the state at any time during the four-month period preceding his or her 18th birthday, and meet income eligibility. Priority is given to young adults who were dependents of the state for at least one year.

Download the Independent Youth Housing Program Draft Guidelines (PDF)

Emergency, temporary shelter, assessment, referrals, and permanency planning services for young adults ages 18 through 24.

Download the Young Adult Shelters Draft Guidelines (PDF)

As of October 27, 2020, Cole and Associates' training accreditations have been suspended. Training certificates issued by Cole and Associates for either abatement or Renovation, Repair and Painting can not be honored by Commerce until further notice. Please contact Cynthia Sanderson at 360-725-2941 or for questions regarding this matter.

Webinars and Documents

Hope Center and Crisis Residential Center Programs Webinar

HOPE Center and Crisis Residential Center (CRC) programs provide temporary residence for homeless youth ages 12 through 17. The Office of Homeless Youth hosted an informational webinar on how to operate HOPE and CRC programs on April 27th, 2017. Presenters during the webinar included:

  • Division of Licensed Resources, DSHS
  • Office of Homeless Youth, Department of Commerce
  • Current HOPE/CRC services provider

A recording of the webinar plus all relevant handouts and documents can be found here.

Street Outreach Webinar:

SYS programs conduct outreach to engage runaway and homeless youth in services including shelter, housing, and case management. This webinar is for current or prospective SYS grantees to better understand the scope of SYS services, program guidelines, and best practices. The webinar was recorded on May 16th, 2018 and includes participation from current and former SYS providers!

Click here to listen to the webinar recording and view the PowerPoint slides.

Coming soon

Coming soon

Coming soon

Coordinated Entry

The Office of Homeless Youth provides the following guidance to Coordinated Entries (CE’s) regarding protocols for assessing, prioritizing, and referring homeless youth (under 18) and young adults (18-24) to housing resources: Five Recommendations for Making Coordinated Entry Work for Homeless Youth and Young Adults.This guidance is a tool for CE’s and homeless youth providers as they mutually work to ensure housing resources are accessible to those homeless youth and young adults who are most in need.

Guidance on HUD Categories of Homelessness

Do You Need Help?

If you or someone you know needs assistance, you can find help by using the 211 Washington Information Network.

If you are a young person who is thinking about running away or already has, you can talk to someone confidentially at the National Runaway Safeline: 1-800-RUNAWAY or 1-800-786-2929

Program Links

E-mail Updates
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News and Announcements

Office of Homeless Youth Staff

Executive Director

Kim Justice
Phone: 360-725-5055

Deputy Director

Chanita Jackson
Phone: 360-725-2997

Statewide Initiatives Manager

Riannon Bardsley
Phone: 360-515-8060

Systems Change Manager

Matt Davis

Program Managers

Karen Danz

Gina Thompson
Program Manager