Behind on your utility payments?
The governor’s moratorium preventing electricity, natural gas and water shut-offs is ending September 30, 2021.
If you’ve fallen behind on your utility payments, you have time to start looking for utility assistance. First, see the information below about LIHEAP, then visit our utility assistance page for additional resources.
Low-Income Home Energy Assistance Program (LIHEAP)
Providing funds from a federal block grant program to help low-income Washington state households maintain affordable, dependable utility services and avoid disconnection.
LIHEAP provides energy assistance to households in Washington through a network of community action agencies and local partners. These local organizations will help you determine if you’re eligible and how much assistance you might receive. If you qualify, your local LIHEAP agency will send a payment directly to your energy utility on behalf of your household.
LIHEAP primarily assists households by making an energy assistance grant directly to the energy provider on behalf of the eligible household. LIHEAP may also help repair or replace an unsafe, dysfunctional, and/or inoperative heating or cooling system in some situations. Households eligible for LIHEAP may also qualify to have their homes made more energy efficient through the Weatherization Program.
Eligibility is based on several factors, including household income, household size and heating costs. Contact your local LIHEAP agency by clicking on the map below to apply for financial help from LIHEAP.
How to Apply
To apply for LIHEAP, you must schedule an appointment with the organization that offers services in your area.
Click here to view a county map and select the county you live in. That will show you the contact information for the agency in your area and instructions for scheduling a LIHEAP appointment.
NOTE: Commerce does not determine eligibility or award grants to households.
Frequently Asked Questions
If you reside in Washington, your household has not received a LIHEAP grant during the current program year (October-September), and your household meets the income guidelines for the program, then you may be eligible for LIHEAP. The income limits are set at 150% of the federal poverty level (FPL) and may be located on the Eligibility Guidelines (PDF) page. The eligibility information provided on this site is only a guide. Eligibility has to be determined through your local LIHEAP provider. Find the provider in your area on the “How To Apply” page, and schedule an appointment today.
Yes, you will need to provide documentation to receive a LIHEAP grant. The documentation requested may vary by LIHEAP provider. Make sure to find out what documentation you’ll need before your scheduled appointment. Typically, you’ll be asked to document your identity, residence, heat costs and income.
LIHEAP wants to make everyone aware of a scam making the rounds in Oregon. The scam contacts people and informs them they have been randomly selected to benefit from LIHEAP, and all they have to do is follow the link provided. The link asks for personally identifying information, copies of photo ID and social security number. Once submitted, a call follows and asks for bank and routing information to make the payment.
LIHEAP in Washington will never ask customers for their banking and routing information. Instead, LIHEAP in Washington makes payments directly to customer accounts with the utility.
Help us strengthen the program integrity of Washington State LIHEAP. Please report suspected fraud to the Department of Commerce LIHEAP administrators by calling 360-725-2857.