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The Office of Crime Victims Advocacy at the Department of Commerce, and the Department of Social and Health Services’ Community Services Division, jointly maintain the Washington State InfoNet, a web-based data collection system for victim service providers to report on the clients they serve and the myriad services they provide every day.
Internet Browsers
Internet Explorer is not supported for this website and may not load as expected.
Additionally, Internet Explorer is not a recommended browser for InfoNet and problems have been reported that have not been found when using Chrome or FireFox.
How to Use InfoNet
- New InfoNet Users – SAW and InfoNet Access Instructions
- User Manual (PDF) updated Feb 2020
- InfoNet User Manual (PDF)
- Adding Direct Services (PDF)
- Existing Client – New Case (PDF)
- Locate Services for Existing Clients (PDF)
- Deleting Services (PDF)
- Adding a New User (PDF)
- Removing Former Employees (PDF)
- Add Staff Training (PDF)
- Add Contract Funding (PDF)
- Contracts and Staff Percentages (PDF)
Manage Client Records
- Reassign Client or Case (PDF)
- Deleting Services (PDF)
InfoNet questions or problems? Email: OCVAInfoNet@commerce.wa.gov
Sue Hall
suzanne.hall@commerce.wa.gov
Phone: 360-725-5030
If you are a victim of a crime and are looking for services:
ocva@commerce.wa.gov
Direct Service Line:1-800-822-1067
