The Office of Crime Victims Advocacy at the Department of Commerce, and the Department of Social and Health Services’ Community Services Division, jointly maintain the Washington State InfoNet, a web-based data collection system for victim service providers to report on the clients they serve and the myriad services they provide every day.
Internet Browsers
Internet Explorer is not supported for this website and may not load as expected.
Additionally, Internet Explorer is not a recommended browser for InfoNet and problems have been reported that have not been found when using Chrome or FireFox.
How to Use InfoNet
- New InfoNet Users – SAW and InfoNet Access Instructions
- User Manual (PDF) updated Feb 2020
- InfoNet User Manual (PDF)
- Adding Direct Services (PDF)
- Existing Client – New Case (PDF)
- Locate Services for Existing Clients (PDF)
- Deleting Services (PDF)
- Keyboard Shortcuts (PDF)
- Adding a New User (PDF)
- Removing Former Employees (PDF)
- Add Staff Training (PDF)
- Contracts and Staff Percentages (PDF)
Manage Client Records
- Reassign Client or Case (PDF)
- Deleting Services (PDF)
Program Links
Program Contact
Sue Hall | Management Analyst
Office of Crime Victim Advocacy
State of Washington Department of Commerce
360-725-5030
suzanne.hall@commerce.wa.gov
Work Schedule: Mon – Thurs 7:00 am – 5:30 pm
www.commerce.wa.gov
