The Office of Crime Victims Advocacy at the Department of Commerce, and the Department of Social and Health Services’ Community Services Division, jointly maintain the Washington State InfoNet, a web-based data collection system for victim service providers to report on the clients they serve and the myriad services they provide every day.

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How to Use InfoNet
- New InfoNet Users – SAW and InfoNet Access Instructions
- User Manual (PDF) updated Feb 2020
- InfoNet User Manual (PDF)
- Adding Direct Services (PDF)
- Existing Client – New Case (PDF)
- Locate Services for Existing Clients (PDF)
- Deleting Services (PDF)
- Keyboard Shortcuts (PDF)
- Adding a New User (PDF)
- Removing Former Employees (PDF)
- Add Staff Training (PDF)
- Contracts and Staff Percentages (PDF)
Manage Client Records
- Reassign Client or Case (PDF)
- Deleting Services (PDF)
Program Links
Program Contact
Sue Hall | Management Analyst
Office of Crime Victim Advocacy
State of Washington Department of Commerce
360-725-5030
suzanne.hall@commerce.wa.gov
Work Schedule: Mon – Thurs 7:00 am – 5:30 pm
www.commerce.wa.gov