Utility Assistance

Utility companies offer many programs to help their customers. Find contact information for your local utility company using this search tool and check what programs are available in your area.

Customers seeking language assistance can contact the UTC Consumer Protection Help Line for interpretation services: 1-888-333-WUTC (9882) or consumer@utc.wa.gov.

Need help paying your bill?

Call your utility for payment plan options and other payment assistance programs. Depending on your income, you may qualify for a program called Low-Income Home Energy Assistance Program (LIHEAP) or Low Income Home Water Assistance Program (LIHWAP). Ask your electricity or natural gas utility how to contact your local community action agency for information.

Curious about cost-saving incentive and rebate programs?

Many utilities offer incentives for home and business improvements that improve energy efficiency or promote clean energy. 

Whether you’re thinking about better light bulbs, a new water heater, or an all-new solar installation, it’s worth seeing how your utility can help make upgrades affordable.

Planning to purchase an electric vehicle?

Many utilities offer incentive programs to assist with the cost of installing an EV charger at your home.

Washington 2-1-1

Many Washingtonians grapple with unanticipated bills and costs and resources are available to help. You are not alone. Call 2-1-1 to speak with someone who can connect you to programs that help individuals pay for things like rent, broadband and more.