New study to learn about the impacts of trauma on providers

Across Washington State, homeless service providers working in shelters, outreach, and permanent supportive housing disproportionately suffer from workplace stress and trauma. Commerce is working with BDS Planning and D-Fine Concepts to develop recommendations and potential interventions to support homeless service providers who work in traumatizing environments, to better manage and address workplace stress and trauma.

BDS Planning is conducting a series of surveys, focus groups, and conversations with homeless service providers around the state and will analyze the results with the help of an advisory committee to develop recommendations. How to Participate: Phase I of this study is a survey of homeless service providers including permanent supportive housing and homeless shelter staff, outreach workers, and others who professionally provide homeless services in Washington State.

Homeless service providers are invited to take the survey  Use the password HSPStrauma to submit a response.

Respondents are eligible for a $10 electronic gift after completing the survey. For questions or accommodations, please contact Melodie at

Phase II will include developing recommendations from the survey responses. If you would like to participate, please contact BDS at

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