IMPORTANT INFORMATION: Commerce is launching the new Landlord Mitigation Portal on March 1, 2023. The new portal will require all claimants to access the portal through Secure Access Washington. Please sign up for your free Secure Access Washington account using this link. Instruction for the one-time setup can be found at this link.
Landlord Survivor Relief Program
Any approved and paid claim will prohibit the landlord (or agency on the landlord’s behalf) from pursuing legal action against the tenant for damages or remaining rents owed from March 1, 2020, until Dec. 31, 2021.
The Landlord Survivor Relief Program is not subject to Public Record Disclosure to protect the identity of the survivors of domestic violence, sexual assault, unlawful harassment or stalking. Information relating to claims will only be shared with the claimant and the survivor. Co-occupants/roommates are not entitled to claim information.
The Landlord Survivor Relief program can award payments of up to $5,000 for damages directly to the landlord when the conditions below are met. Any landlord is eligible if their rental property is in Washington when the tenant(s) have unpaid charges for damages and are:
- A survivor of domestic violence, sexual assault, unlawful harassment or stalking, and
- Has permitted to vacate with no notice, and
- Has received a full refund of their security deposit
Burden of proof:
Due to the high risk of fraudulent claims through this program, survivors of domestic violence, sexual assault, unlawful harassment or stalking must be willing to provide documentation to substantiate their eligibility for this program. Only one of the documents below will be required:
- Police Report, or
- Restraining or Court Order, or
- Signed and notarized self-affidavit
The landlord must provide the following documents for claim consideration:
- The most current lease agreement, and
- The move-in condition report completed by the landlord and tenant at the time of move-in, and
- Full tenant ledger showing all charges for repairs, and
- Move-out letter showing the return of the full security deposit
The claims to the Landlord Survivor Relief Program claims are extremely sensitive by nature. For this reason, claim information is not shared with anyone other than the claimant or tenant identified in the claim. Public record requests for this program will be denied.
How to qualify for the Landlord Survivor Relief Program
Commerce will review, approve and pay claims as quickly as possible. However, failing to provide proper documentation to satisfy the requirements below may cause a claim to be denied. Please have the following required documents scanned to attach to your claim. We will request missing documentation but cannot make exceptions for documents that are not available. The claim cannot be approved if we do not receive all required documents or other requested supporting evidence.
Documents required for rent loss claims:
- Obtain a Washington Statewide Vendor Identification number, and
- An executed written rental agreement between the landlord and the tenant, and
- A tenant ledger showing all charges, payments and running balance from the last zero balance, and
- A tenant security move-out letter for tenants who have vacated the rental unit, and
- The move-in condition report executed by the tenant at the time of claim approval, and
- The police report, restraining/court order or tenant self-affidavit, and
- Complete the entire claim submission form