Below are presented technical assistance and training resources for Consolidated Homeless Grant (CHG) grantees and subgrantees to support effective utilization of awarded funding. CHG is a state-funded grant to local governments and nonprofits for homelessness assistance, prevention and housing. CHG Program Managers collected and curated these resources from a variety of sources, and will continue to update these lists over time. Recipients seeking more targeted information should reach out to their CHG Program Manager.
Disclaimer: The views represented by the various trainers and organizations featured in the written, video, and audio material linked to this page are their own, and do not necessarily represent the views of Commerce and our staff. Anyone seeking additional information from one of the linked sources should reach out to the organization that created that item.
Contents
- Grant and administration technical assistance
- Additional resources, trainings and technical assistance
- Service delivery technical assistance
- Performance measurement and management
- Other resources
Grant and administration technical assistance
This section presents materials about the administration of CHG and programs funded by CHG. Other training topics such as Trauma-Informed Services, Mental Health, Ethics, Case Management, Harm Reduction, Motivational Interviewing and more on low-barrier service provider can be found on the page about Training and Tools for Recipients of Housing Funds.
CHG-specific training
- Building a Client File (Video)
- CHG Housing Habitability Quick Reference Guide (Box)
- CHG Rental Assistance Quick Reference Guide (Box)
- CHG Rental Assistance and Progressive Engagement (Video)
- Documenting Habitability (Video)
- Housing Stability Plans and Case Management (Video)
- Introduction to Housing First (Video)
- Introduction to Rapid Rehousing (Video)
- Domestic Violence for Housing/Homeless Providers: The Relationship is the Intervention! (Video)
- Progressive Engagement for Programs and Systems (Video)
- Subcontracting and Lead Monitoring of Subgrantees (Video)
- Trauma-informed Training for Commerce Grantees | Cardia Services (Box)
- LGBTQ+ Foundations Training for Commerce Grantees | Cardia Services (Box)
- Racial Equity 101 & Advanced Racial Equity 201 Training for Commerce Grantees | Klarissa Montero – for password contact the CHG program manager (Video)
- Diversion Housing Problem Solving (Creative Conversations) Training for Commerce Grantees | Klarissa Montero – for password contact the CHG program manager (Video)
- Lowering Barriers and Harm Reduction Training for Commerce Grantees | Social Strategies (MP4)
CHG checklists, tools and monitoring resources
- CHG/SDG Subgranting Checklist (Word)
- Commerce Risk Assessment (Excel)
- Commerce Monitoring Planning Form (Word)
- Commerce Monitoring Tool and Report Instructions (Word)
- Commerce CHG Monitoring Tool (Excel)
- Commerce CHG Monitoring Report (Excel)
- Commerce CHG Client File Review Form (Excel)
- Commerce Low Barrier Monitoring Tool (Excel)
- Commerce Low Barrier Monitoring Report (Excel)
CHG sample program and client file documents
Required client file forms can be found on the Consolidated Homeless Grant page, under “Forms”.
- Housing Stability Plan Sample Template (Word)
- CHG Grievance Sample Procedure (Word)
- CHG Household Exit and Denial of Service Sample Policy (Word)
- CHG Determining Rent Sample Procedure (Word)
- CHG Rent Limit Sample Policy (Word)
- CHG Payment Standards to Determine Rent Limit Sample Policies (Word)
- CHG Habitability Complaint Process Sample Policy (Word)
Additional resources, trainings and technical assistance
This section presents additional resources and trainings from organizations outside Commerce and have been organized by intervention type or service.
Emergency shelter resources
- Low-Barrier Shelter Models for People Who Use Drugs
- Low-Barrier Shelter: Policies into Practice Fact Sheet
- Emergency Shelter: Reimagining a Housing Focused Place People Want to Use (Video)
- Gender Integrated Shelters: Experience and Advice
- National Alliance to End Homelessness- “5 Keys to Effective Homeless Shelter” (Video)
Outreach Resources
- National Alliance to End Homelessness- “Interim Strategies for Responding to Unsheltered Homelessness” (Video)
- National Alliance to End Homelessness- “Housing-Focused Street Outreach: Starting with Data to Inform Decision-Making”
- National Alliance to End Homelessness- “Effective Street Outreach: from Unsheltered to Housed” (Video)
- National Alliance to End Homelessness- “Housing-Focused Street Outreach: Centering the Whole Person” (Video)
- Substance Abuse and Mental Health Administration – Housing Resource Center “Trauma-Informed Outreach Learning Community: Responding to Trauma of Homelessness Session 1” (YouTube)
- Substance Abuse and Mental Health Services Administration- Housing Resource Center- “Trauma-Informed Outreach Learning Community: Responding to the Trauma of Homelessness Session 2” (YouTube)
- US Interagency Council on Homelessness- “19 Strategies for Communities to Address Encampments Humanely and Effectively”
Transitional housing resources
Homelessness prevention resources
- Targeted Homelessness Prevention: Stemming the Inflow (Video)
- Eviction Prevention: Strategies for Supporting Individuals with Serious Mental Illness and Substance Use Disorders
- Eviction Prevention: A Toolkit for Tenants and Service Providers
- Federal Homelessness Prevention Framework, United States Interagency Council on Homelessness
- Results for America- “Building a Homeless Prevention System: A Toolkit for Launching, Operating and Managing an Evidence-Based Program”
- The Future of Housing Solutions: Responses to HUD’s Call for Innovative Housing Policy “What Would It Take to end Homelessness in the United States?”
Service delivery technical assistance
The materials in this section focus on research, strategies, principles, and evidence-based practices related to delivering services to people experiencing housing instability or homelessness.
Homeless crisis response system planning resources
- Built For Zero: A Movement to Measurably and Equitably End Homelessness
- Crisis Response, National Alliance to End Homelessness
- Effective Street Outreach: From Unsheltered to Housed, National Alliance to End Homelessness (Video)
- Housing problem Solving: From Diversion to Rapid Exit and Beyond, National Alliance to End Homelessness (Video)
- Institute For Research On Poverty- “Evidence-Based Policy And Practice Approaches To Addressing Homelessness In the United States” (Video)
- National Alliance to End Homelessness- Toolkits and Training Materials
- National Alliance to End Homelessness- Research and Analysis
- National Alliance to End Homelessness- State of Homelessness Webinar “A Path Forward” (Video)
- National Alliance to End Homelessness- “An Effective and Equitable Homeless Response System” (Video)
- National Alliance to End Homelessness- “Being a Great Messenger: Engaging Effectively with Lawmakers on the Local, State & Federal Level” (Video)
- National Alliance to End Homelessness- Video Resource Library
- Resources. Washington State Coalition Against Domestic Violence
- Substance Abuse and Mental Health Services Administration- Housing Resource Center- “Disaster Response Planning for Homeless Providers” (YouTube)
- Vets@Home Toolkit: Effective Homeless Crisis Response Systems for Veterans (PDF)
- US Interagency Council on Homelessness- “19 Strategies for Communities to Address Encampments Humanely and Effectively”
- US Interagency Council on Homelessness- “Improve Effectiveness of Homeless Response Systems”
Low barrier and harm reduction resources
- The Gathering Place- “Inclusive Solutions: Lowering Barriers to Essential Services”
- Demystifying Meth, Fentanyl, Opioids and Harm Reduction Approaches – Part 1 Secondary Exposure and Testing Protocols (MP4)
- Demystifying Meth, Fentanyl, Opioids and Harm Reduction Approaches – Part 2 Response to Overdose (MP4)
- The People’s Harm Reduction Alliance
- Understanding Contingency Management: A Foundational Webinar for Homeless Service Providers (Video)
- Addiction, Drug & Alcohol Institute, University of Washington: “Mental Health Topics for Non-Therapist professionals -Effective Referrals” (YouTube)
- Washington State Department of Health: Overdose Education and Naloxone Access
- PreventOverdoseWA.org – Resources
- LearnAboutTreatment.org – Resources
- WashingtonRecoveryHelpLine.org
- StopOverdose.org – Education and resources
Housing first resources
- Housing First Fidelity Scale (ACT version) (PDF)
- Housing First Implementation Resources
- Housing First University- “Introduction to Low Barrier Housing” (Video)
- NAEH- Housing First Resources
- NYC Health- “Reducing Overdose Risk: Recommendation for Supportive Housing Programs”
- WSCADV- Domestic Violence Housing First Toolkit
Landlord-tenant resources
- Dispute Resolution Centers of Washington
- Northwest Fair Housing Alliance- Housing Rights for Eastern Washington Residents
- Fair Housing Center of Washington- Housing Rights for Western and Central Washington Residents
- Northwest Justice Project- Washington Law Help
- Commerce Landlord Mitigation Program
- Solid Ground: Building Community to End Poverty- Tenant Resources and Webinars
- Tenants Union of Washington State- Tenant Rights and Counseling
- Washington State Human Rights Commission- Fair Housing
- Commerce HB 1217 Landlord Resource Center
Diversity, equity and inclusion resources
- SPARC – Supporting Partnerships for Anti-Racist Communities Research Project (PDF)
- How to be an Indigenous Ally Tool Kit (PDF)
- Heartshift Collaborative Project- The Guide to Allyship
- TED Talk- “Don’t call people out – – call them in,” Loretta J. Ross (Video)
- Measuring Love in the Journey for Justice: A Brown Paper written by Brown People (PDF)
- Rainbow Alliance and Inclusion Network (RAIN) Resources
- Targeted Universalism; Policy and Practice Resources & Videos
- Divorcing White Supremacy Culture
- Awake to Woke to Work® Resources
- Advancing Racial Justice in Our Policies, Institutions and Culture
- Othering & Belonging Institute: “What Everyone Gets Wrong About Equality of Opportunity (YouTube)
- Race Forward | Policy Link: “Housing Justice Narrative Initiative – What’s Race Got to do With It? (YouTube)
Performance measurement and management resources
Below are links to web pages that provide more information on the Homelessness Management Information System (HMIS) administered by Commerce, and the overall approach to managing Homeless System Performance.
Other resources
Below are some additional resources that grantees and subgrantees may find useful when administering and implementing programs funded by CHG.
- Common Questions & Answers About Homelessness (PDF)
- Building the Public and Political Will for Ending Homelessness and Creating Communities Rich with Abundant Housing: A CaseMaking Playbook for Leaders Everywhere (PDF)
- The Four Fundamental Principles of Human-Centered Design and Application
- Ohio Recovery Housing: “Best Practices for Addressing NIMBY” (PDF)
- Standard SOAR Process: Steps to Completing an SSI/SSDI Application Using the SOAR Model (PDF)
- SOAR: Understanding the Steps to Completing SOAR-Assisted SSI/SSDI Applications (YouTube)
- SOAR: Writing Effective Medical Summary Reports (YouTube)
- Workforce Recruitment, Retention, and Training Resources (Video)
- Substance Abuse and Mental Health Services Administration- Housing Resource Center- “Taking a Trauma-Informed Approach with Events of Escalation”
