Tracking system performance helps to evaluate the effectiveness of homeless crisis response systems as they work to ensure that homelessness is rare, brief and one time. This webpage contains resources for evaluating and improving performance.
Performance technical assistance support
Homeless system performance initiatives work to improve housing outcomes for individuals at risk of homelessness and those who are currently experiencing homelessness. Below are tools and resources to help communities improve housing outcomes and make progress towards the statewide performance targets.
National research shows that BIPOC (Black, Indigenous, and People of Color) are dramatically more likely than White people to experience homelessness, and similar research demonstrates that BIPOC experience additional disparities across various factors of housing security. Below are tools and resources to help communities address racial disparities among people experiencing homelessness.
During performance monitoring, the following barriers were identified as impacting many programs and inhibiting them from achieving positive exit outcomes.
- Lack of data literacy and quality, resulting in inconsistent data trends.
- Staff capacity barriers and resulting in burn out.
- Lack of staff training in agency and client best practices.
These links contain resources to improve data and operational performance:
- OHY performance improvement resources include training documents, videos, and live training information.
- Monthly office hours will focus on topics regarding HMIS data entry and OHY performance. Registration is not needed, and grantees can drop in to ask questions about the covered topic.
- Peer learning sessions will be a space for grantees to have discussions with each other on addressing barriers within their agency. The schedule and zoom links are included.