InfoNet
The Office of Crime Victims Advocacy at the Department of Commerce, and the Department of Social and Health Services’ Community Services Division, jointly maintain the Washington State InfoNet, a web-based data collection system for victim service providers to report on the clients they serve and the myriad services they provide every day.
How to Use InfoNet
- New InfoNet Users – SAW and InfoNet Access Instructions
- User Manual (PDF) updated Feb 2020
- InfoNet User Manual (PDF)
- Adding Direct Services (PDF)
- Existing Client – New Case (PDF)
- Locate Services for Existing Clients (PDF)
- Deleting Services (PDF)
- Keyboard Shortcuts (PDF)
- Adding a New User (PDF)
- Removing Former Employees (PDF)
- Add Staff Training (PDF)
- Contracts and Staff Percentages (PDF)
Manage Client Records
- Reassign Client or Case (PDF)
- Deleting Services (PDF)
Data Upload Template Instructions
InfoNet has a data upload utility. If you are interested in the upload, please contact Sue Hall, OCVAInfoNet@commerce.wa.gov. The template and instructions are current as of January 19, 2023. Changes will occur over time and these changes to the template must be factored into your decision to use the utility.
Program Links
Program Contact
Sue Hall | Management Analyst
Office of Crime Victim Advocacy
State of Washington Department of Commerce
InfoNet Administrator: OCVAInfoNet@Commerce.WA.gov
If you would like to set up a training session or need technical assistance, the InfoNet Hours below are available on request.
M 9-10
W 11-12, 1-2
Th 1-2
