Coordinated Entry Diversion Pilot Program

Diversion is a service strategy that uses problem-solving conversations and personal advocacy to help a household identify practical solutions for resolving their housing crisis quickly and safely. Households are prompted to identify safe housing options based on their available resources, not those of the homeless crisis response system. Diversion services may offer households a flexible combination of short-term services and one-time financial assistance to help ease the transition out of the crisis

This pilot program will help Commerce:

  • Increase the capacity of local CE processes to provide diversion services as part of a phased assessment approach.
  • Expand the capacity of local CE processes to provide Diversion services to communities and populations traditionally underserved by CE and disproportionately impacted by homelessness.
  • Test the effectiveness of the diversion services at reducing in-flow to the homeless crisis response system, including reducing waitlist placements.  
  • Understand the barriers and solutions regarding incorporating diversion strategies in CE processes.

Program Links

Program Partners

Program Contacts

Grant managers are available to provide technical assistance to contracted organizations. If you need direct assistance with homelessness, please use the link in the red bar at the top of the page to connect to local resources.

Andrea Avila (she/her/hers)
Phone: 206.600.0638

Kathryn Dodge (she/her/hers)
Cell: 360.764-9682